Free shipping on orders over $89.99.

Contact Us


  • If you received an email from our store with tracking information, yes your package did ship that same day (or was picked up the next morning).  Unfortunately USPS is NOT scanning packages at pick up and experiencing major delays nationwide.  You can read more about the national mail delays directly on the USPS website.

5301 Capital Blvd, Ste I, Raleigh, NC  27616  

Send us an email sales@madcityoutdoor.com.

Remember to check your spam/junk mail folder!  You will ALWAYS receive a response within 1 business day.

CLICK HERE to submit a ticket!!

We do NOT provide live phone support. We are a small business and do not have the manpower to respond to every call we receive. You can leave a message (608) 572-7015 and we will respond back via email.  Remember to check your spam/junk mail folder for a response.



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